Please read these terms before you book a consultation, start a package or buy a guide. By booking or buying, you're confirming that you've read them and agree to them.

What my support is, and what it isn't

I'm an International Board Certified Lactation Consultant (IBCLC) and a Holistic Sleep Coach. My support is educational and practical. It does not replace medical, psychological or other specialist care, and I don't diagnose or treat medical conditions. If you're worried about your own health or your child's health, please speak to your GP, public health nurse or another qualified professional.

No guarantees

Every child and every family is different, so I can't promise a particular result or a particular timeframe. What I can promise is honest, up-to-date, evidence based information and a plan built around your little one and your family.

How I work

I will never ask you to use cry-it-out or any unresponsive sleep training. You will never be asked to stop breastfeeding or stop co-sleeping if you don't want to. You never have to do anything that doesn't feel right to you. I'll give you information and options, and you decide what to use. You remain responsible for the choices you make for your family.

Respect and inclusion

I work with all families without judgement and I don't discriminate on any grounds, including race, religion, sexual orientation, disability, family make-up or parenting style. If there's something you'd like me to know so I can support you better, please tell me at the start.

What I ask of you

• Tell me about any medical issue, for you or your child, that could affect sleep or feeding.

• Follow current safe sleep guidance. I'll only make suggestions that fit within it.

• Fill in any sleep diary or questionnaire as fully and honestly as you can. My advice is only as good as the information I have.

• Keep your plan for your own family. It's written for your child, so it won't suit anyone else, and it shouldn't be passed on or shared.

Your child's welfare

If I'm ever concerned about a child's safety or welfare, I have a duty to pass that concern to the appropriate health or child protection service. Wherever possible I'll talk to you first, unless doing so would put a child at risk.

Your personal information

To support you I need some personal details about you and your child. I keep them confidential, use them only to provide my service, and don't share them with anyone else unless the law or a child's safety requires it.

Free discovery calls

Discovery calls are free. If you can't make yours, please give me at least 24 hours' notice so another family can take the slot.

Payment

Payment is due in full before your consultation takes place.

Cancellations and refunds

You can cancel and receive a refund at any point before I've drawn up your plan. Once your plan has been written, the work has been done and I can't offer a refund.

If I need to cancel or move an appointment, I'll offer you another time that suits us both.

Support and availability

I work Monday to Friday, 9am to 6pm, Irish time. Messages and emails that arrive outside those hours will be answered on my next working day. Follow-up support is provided as described in the package you've chosen.

Guides and digital downloads

My guides are digital downloads that you receive as soon as you buy them, so all guide sales are final and can't be refunded. Guides are for your personal use only and must not be copied, shared or resold.

Insurance

I hold professional insurance for my lactation and sleep work, arranged through Brian Mullins Insurance Brokers.

Feedback and complaints

I want you to feel well looked after. If something isn't right, please tell me and I'll do my best to sort it out. If working with me has helped, a review means a great deal and helps other families find support.

Contact

Gillian Arundel, IBCLC and Holistic Sleep Coach
Email: gillianarundel.ibclc@gmail.com
Phone: 083 433 1125

Last updated: November 2026